Products
OfficeServ Operator
Complete call control solution for business operators and receptionists.
A member of SAMSUNG OfficeServ CTI Applications, OfficeServ Operator is a PC-based Auto Attendant Console solution for your company. Combined with a Samsung phone system, this Windows-based application will help your business manage high-volume call traffic professionally and smoothly.
Features
- Busy Lamp Field Indication: Quickly view the status of each extension and control calls using a mouse.
- Easy Setup and Configuration: Installation of OfficeServ Operator is as easy as plug and play.
- Extension Information: Displaying details of Call Forwarding information and their destination.
- Department Queues: To help organize call traffic more efficiently and distribute calls to other operators.
- Conference Call Set Up: Initiated by the Operator in an instant.
- Notes Facility: A simple message can be added as a reminder before returning to a waiting caller and placing them through.
- Hold: Hold a call with reminder, and/or with a target, park a call on an orbit or station, and automatically repeat hold actions on recalled calls using a single key.
- Contact Information: Caller Name and Number for all calls and detailed information for active calls.